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Service Quality Standards

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The quality of the mentoring programme will be critically important.

Organisations receiving funding will have to meet, or work towards achieving, the recognised quality awards from either the Befriending Networks (Quality in Befriending) or the Scottish Mentoring Networks (Quality Award).

Additionally, due to the critical role of volunteers to the success of the programme, organisations will also have achieved, or be willing to work towards, the Investors in Volunteers in Scotland quality standard or an agreed equivalent.

These standards will provide assurance of quality over important areas such as service delivery, recruitment, training, risk assessment, volunteer support and monitoring. Funding will be available from the intandem programme to support organisations to achieve these standards for their mentoring service.